Frequently Asked Questions

WHAT IS THE BEST WAY TO MOUNT OUR BRACKETS? 

We always recommend mounting our brackets into studs. Especially if you plan to put anything heavy on your shelves. If you can't hit a stud, you can use drywall anchors. However, in that case I would be careful on how much weight you put on the shelf.

*When mounting brackets with support bars, we suggest using a hex head screw and wrench to secure. You can put the screw into the bracket and walk it into the wall.

If you need any additional help, please reach out to us! We are happy to answer your questions.

HOW DO I CARE FOR MY METAL PRODUCT ONCE I HAVE RECEIVED IT? 

Over time, most metal will oxidize or "rust". The rate at which this happens varies and depends on the environment and level of humidity.

Since our customers preferences varies, if you choose to leave the steel raw, we recommend using a dry scotch brite pad or steel wool to remove any visible "rust" as it occurs.

Some customers paint our products with rust protecting paint, like Rustoleum, or they use beeswax to coat the metal to help prevent "rusting".

DO YOU OFFER MILITARY DISCOUNTS?

Thank you to all members of our military! We offer a 10% military discount for active duty, retired, veteran, and reservist personnel. Send us a message, and we will give you a code to use!

I PURCHASED MY ITEMS, BUT NOW YOU HAVE A SALE... CAN THAT BE APPLIED TO MY ORDER? 

No, the sale price is only applied to orders that are placed when the sale is active.